Call center burnout is a serious issue, affecting your most hardworking employees. The more effort someone puts in, the greater the risk of burnout. In contrast, the average employee tends to coast; they probably won’t face the same pressure because they aren’t pushing themselves. This poses a real challenge: the very agents you can’t afford […]
Google is pushing back against the US Department of Justice’s (DoJ) proposal to break up the company over antitrust concerns. They argue that such a move could cause «significant unintended consequences» for both consumers and businesses. This proposal follows a significant court ruling from August 2024 that found Google’s parent company, Alphabet, engaged in anti-competitive […]
Mozilla, the force behind Firefox, rolled out a fix on Wednesday for a critical security flaw that has already been exploited. The vulnerability is logged as CVE-2024-9680 and is currently «awaiting analysis» according to NIST. If you use Firefox, you should update to the latest version to safeguard your system against potential threats. Because so […]
Recorded Future has shared intriguing insights into how it can now spot potential victims of the Rhysida ransomware gang before they face an attack. Rhysida has been on the radar since early 2023, notably for its late-2023 strike on the British Library. This group operates a typical double extortion model and largely targets education and […]
Bitwarden and 1Password stand out as two of the leading password managers, each taking a unique approach to password management. Bitwarden is open-source, focusing on affordability and transparency. In contrast, 1Password operates as a closed-source service, offering a sleek user experience combined with robust security features. Let’s dive into what each has to offer, starting […]
Google is appealing a ruling issued by U.S. District Judge James Donato in California on Monday, which could significantly reduce its control over the distribution of Android apps. The federal judge ordered Google to make its app store, Google Play, accessible to third-party app stores and to allow software developers to distribute Android apps directly […]
Are you looking to upgrade your laptop for the winter months? A fast and portable laptop can significantly improve your work efficiency and flexibility. During Amazon’s Big Deal Days for Prime members, there are numerous discounts on laptops from trusted brands available. Generally, Amazon’s top laptop deals provide discounts ranging from 25% to 30%. If […]
Cyberattacks, whether intentional or accidental, have posed a threat since before the creation of the World Wide Web. These attacks target the theft of money, data, or resources and can also serve as instruments for nations seeking a competitive advantage. Each incident reminds businesses of the necessity to bolster their digital security measures and highlights […]
Check Point’s Harmony Email & Collaboration team reported on October 2 that they identified over 5,000 emails impersonating Microsoft product notifications, which pose a risk of email extortion. These emails are notable for their professional design and inclusion of legitimate links. This announcement aligns with Cybersecurity Awareness Month, underscoring the persistent dangers of phishing attacks. […]
Optimizing your website for organic search is not a one-time task; it’s a continuous effort demanding your ongoing commitment and strategic foresight. SEO project management templates can help you plan effectively and ensure that no detail is overlooked. Whether you’re handling SEO independently or leading a team, these tools will keep you organized, focused, and […]
Before you invest heavily in a “next-gen” network security solution, ensure that you have your foundational security measures firmly in place. In the past year, nearly one in three businesses experienced a data breach, often due to prevalent oversights such as: Weak passwords Outdated software Inadequate training Overly generous user privileges By sidestepping these pitfalls, […]
Microsoft officially launched its latest operating system, Windows 11, on October 5, 2021, more than six years after the introduction of Windows 10. Windows 11 features a refreshed design aimed at enhancing productivity, improved connectivity options, a completely redesigned Microsoft Store, and a more open ecosystem that presents new opportunities for developers and creators. This […]
According to research from the Enterprise Strategy Group (ESG), IT leaders are increasingly prioritizing generative artificial intelligence (GenAI) initiatives aimed at boosting productivity and operational efficiency as the primary advantages of early technology adoption. Despite a significant increase in investment, with 70% of organizations boosting their GenAI spending over the past year, fewer than 10% […]
Top ACH Payment Processors Best Overall: Stripe Best All-in-One Solution: Square Best for QuickBooks Users: QuickBooks Money Best for Free ACH Payments: Melio Best for International Transfers: GoCardless Automated Clearing House (ACH) payments are electronic transfers that facilitate funds moving between bank accounts via the ACH network. Unlike credit card transactions, these payments directly withdraw […]
Microsoft has launched the phased rollout of its new Windows 11 update for 2024, designated as version 24H2. This update introduces Microsoft’s innovative AI features to select PCs, along with a refreshed look for File Explorer, support for the sudo command for privilege elevation in standard console sessions, enhanced tools for IT teams, security updates, […]