ITSM certifications have become standard in the technology industry, showcasing competency and knowledge in IT service management. These certifications are based on the ITIL framework, which guides ITSM practices. Here are the most popular ITSM certifications: — ITIL 4 Foundation: Best for professionals new to ITSM training, providing a foundation in the ITIL framework. — ITIL 4 Managing Professional: Best for IT team leaders, focusing on practical ways to manage an IT service or department. — ITIL 4 Strategic Leader: Best for IT directors, department managers, or aspiring executives, focusing on implementing IT services alongside company strategy. — ITIL 4 […]