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Support & Maintenance

Your Product Keeps Running

Monthly support for WordPress, Laravel, and Flutter products: updates, monitoring, fixes, and small improvements.

Support & Maintenance

Detailed Capability Breakdown

  1. Monitoring

    Uptime, errors, backups, and certificate expiry.

  2. Updates and patches

    Core, plugins, dependencies, and security fixes.

  3. Fixes

    Bugs and incidents with a clear response time.

  4. Improvements

    Small features and cleanup inside the monthly pool.

What We Build

WordPress care

Updates, hardening, backups, and speed checks.

Laravel

Queues, logs, dependencies, and releases.

Mobile

Store updates, crash reports, and SDK changes.

What Is Included

The scope is agreed in writing before the start.

Scope

  • Core and plugin updates
  • Backups and uptime
  • Security patches
  • Small tasks
  • Monthly report
  • Priority response

What You Get

  • Predictable monthly cost
  • Priority response
  • Fewer incidents
  • No surprise invoices

How the Work Runs

Four stages, each with a written result.

  1. Audit and scope

    We review the current state and agree on the result.

  2. Architecture and plan

    We choose the stack and describe the architecture.

  3. Build in iterations

    You see progress in iterations, not at the end.

  4. Launch and 30-day warranty

    We hand over code, documentation, and warranty.

Where This Fits

Maintenance is not a list of plugin updates. It is a routine that keeps the product predictable: backups that restore, monitoring that alerts, patches that do not break checkout, and a person who answers when something fails. We agree the response time and the monthly pool before work starts.

Small improvements are part of the same pool. A landing page, a new field, a slow query, or a security header can be fixed without a new project. The monthly report shows what changed, what was monitored, and what is planned next.

Risks We Remove

Silent failures are the real risk. A site that is up but cannot send email, a queue that stops processing, or a certificate that expires on a Sunday. Monitoring covers the paths that matter, not only ping. The monthly report shows what was checked and what changed.

Support also protects the budget. Small fixes inside the pool cost less than an emergency project, and the documentation stays current because the same team touches the code.

Timeline and Budget

Monthly retainer: $500 to $2,000 depending on scope and response time.

See pricing and engagement models

Let’s Work Together

Tell us about the project, the constraints, and the deadline.

No sales pressure. A clear scope and a realistic estimate.

Start Your Project
Let’s Work Together

Questions & Answers

What clients ask before the start.

What is included in the retainer?
A pool of hours for updates, fixes, and small tasks, plus monitoring and a monthly report.
What is the response time?
Agreed in the contract. Standard is one business day; critical incidents are faster.
Can we pause the retainer?
Yes, with notice. Work in progress is handed over with documentation.
Do you support sites you did not build?
Yes, after a short audit. We document the risks before taking responsibility.