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Privacy Policy

Privacy Policy

Who we are

Suggested text: Our website address is: https://globus.studio/wp-agency.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

GLOBUS.studio Privacy Policy

Effective Date:November 12, 2025

1. Introduction

GLOBUS.studio (“we”, “our”, “the Company”) is committed to protecting your privacy and ensuring transparency in how your data is collected, processed, and stored.
This Policy describes the information we collect, how we use it, and the measures we take to safeguard it across our websites, plugins, SaaS services, and related platforms.

By using our products or contacting us, you agree to the practices outlined in this document.

2. Information We Collect

A. Information You Provide

  • Contact details such as name, email address, and company information when you register, make a purchase, or reach out for support.
  • Content submitted through forms, support tickets, or communication channels.
  • Billing and transactional data required for paid products or subscriptions.

B. Technical and Usage Information

  • Log and analytics data (IP address, browser type, device ID, operating system, timestamps).
  • Site and plugin usage metrics, including performance logs, request statistics, and error reports.
  • Cookies and similar technologies used to maintain sessions, store preferences, and improve functionality.

C. Product and Service Data

  • Non-personal telemetry from our plugins and cloud APIs, including API call counts, performance metrics, and error codes.
  • Security-related metadata such as IP and User-Agent for abuse prevention.
  • No personal data from your website visitors is processed or stored by us.

3. How We Use Data

Data is used solely to:

  • Deliver, maintain, and improve our services and products.
  • Provide customer support and technical assistance.
  • Notify you about security updates or product improvements.
  • Detect, prevent, and respond to security incidents or fraudulent activity.
  • Fulfill legal and contractual obligations.

Marketing emails are sent only if you have explicitly opted in and can be unsubscribed at any time.

4. Data Security

We use modern encryption, access control, and secure hosting environments to protect your data against unauthorized access, alteration, or destruction.
Security policies and procedures are reviewed regularly, and all access is restricted to authorized personnel under confidentiality agreements.

5. Data Sharing and Disclosure

We donotsell personal data.
Data may be shared only in the following cases:

  • Service Providers: Payment processors, email delivery systems, and infrastructure providers that help us operate our services.
  • Legal Requirements: When required by law, regulation, or a valid legal request.
  • Business Transfers: In case of merger, acquisition, or reorganization, provided that the same privacy protections remain in effect.

All third parties are bound by contractual obligations to handle data securely and in accordance with applicable laws.

6. External and Third-Party Integrations

Our products may connect to external systems such as:

  • CAPTCHA and anti-bot validation providers.
  • IP reputation, geolocation, or threat-intelligence APIs.
  • License and update servers for validating plugin keys and delivering updates.

Only the minimum technical data necessary for each integration (e.g., IP address, plugin version, or license token) is transmitted.
We never share user account details or your customers’ personal data with these services.

7. Data Retention

Personal data is kept only for as long as necessary to fulfill the purposes stated above or to comply with legal obligations.
When data is no longer required, it is securely deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent for optional communications.

Requests can be submitted at any time via our contact details below. We respond promptly and transparently.

9. Cookies

Cookies are used to ensure website functionality, remember user preferences, and analyze performance.
You can disable cookies in your browser, but some features may not function correctly as a result.

10. Children’s Privacy

Our products and services are not directed toward children under 13 years of age. We do not knowingly collect or store data from children.

11. Policy Updates

This Policy may be revised periodically to reflect changes in legal requirements or operational practices.
The latest version will always be available on our website, with the effective date clearly indicated.

12. Contact

For questions or data-related requests, please contact:

Data Protection Officer

Email:privacy@globus.studio

Company:GLOBUS.studio