Characteristics, Rates, Advantages & Disadvantages

Keap CRM Overview:

Keap CRM is a customer relationship management software designed for small businesses looking to automate and grow their workflows. With a focus on sales and marketing, Keap offers industry-specific adaptability for financial services, nonprofits, real estate, and marketing agencies. The pricing structure is based on the number of expected contacts per two users, with additional users incurring extra costs.

Keap CRM Features:

– Appointment scheduling with integration to Google and Outlook calendars
– Lead nurturing campaigns with automated follow-ups
– Reporting dashboards for sales and marketing metrics
– Sales automations for repetitive tasks and client relationship building

Keap CRM Pricing:

– Ignite: $249 per month for 1,500 contacts and 2 users
– Grow: $329 per month for 2,500 contacts and 3 users
– Scale: $499 per month for 2,500 contacts and 2 users

Pros of Keap CRM include onboarding support and a dedicated customer success manager, while cons include an outdated platform design and high pricing compared to other CRM providers. Alternative CRM software options to consider include EngageBay, HubSpot, and Capsule, each offering unique features and pricing points to suit different business needs.

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