Asana and Jira are both popular project management tools that support agile management. Asana is known for its flexibility and user-friendly interface, making it appealing to a wide variety of teams, from marketing to sales, design, and more. It offers a simple and visual way to organize work, with features like task lists, kanban boards, […]
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During the Royal Mail flotation in 2013, former CEO Paula Vennells removed a reference to the Post Office Horizon system from the IT risk section of a prospectus, which highlighted issues causing accounting discrepancies and legal repercussions for subpostmasters. She later proudly bragged about this action. Vennells admitted to taking out the reference despite claiming […]
Contact centers use customer relationship management (CRM) software to help agents serve customers effectively. These platforms store customer information, interaction history, and more to streamline support throughout the sales process. In comparing top contact center CRM software providers, HubSpot stands out for its robust AI-powered features, while Engagebay excels in offering free live chat. Zoho […]
The Police Service of Northern Ireland (PSNI) is facing a £750,000 fine from the data protection regulator due to a data breach that occurred when the names of all serving officers and staff were mistakenly disclosed in a spreadsheet published online. This breach, considered the most significant in UK policing history, resulted in personal data […]
Rally and Jira are two popular project management tools that support agile methodologies and help teams improve their workflows. Rally, now owned by Broadcom, is known for its extensive agile project management features, making it a great choice for large enterprises. It is highly scalable and offers robust reporting capabilities. Jira, developed by Atlassian, is […]
The Neom smart city project in Saudi Arabia has the potential to greatly boost the country’s high-tech ecosystem, even if only a fraction of the planned initiatives are implemented. Many of the companies and initiatives within Neom have a strong focus on technology, including renewable energy, autonomous vehicles, and Industry 4.0 infrastructure. These projects will […]
If your business relies on workers who are paid based on their time, you need reliable time and attendance software. There are many options available, but each solution is designed for different types of businesses. Some software, like BambooHR, provides a comprehensive hub of human resources tools. Other platforms, like Homebase, focus on hourly staff […]
Michael Dell, the CEO of Dell Technologies, recently reflected on the company’s 40-year journey during the Dell Technologies World (DTW) 2024 in Las Vegas. He emphasized the significant role of generative artificial intelligence (GenAI) in driving innovation and highlighted that the technology industry has been operating in a low gear until now. Dell stated that […]
ITSM certifications have become standard in the technology industry, showcasing competency and knowledge in IT service management. These certifications are based on the ITIL framework, which guides ITSM practices. Here are the most popular ITSM certifications: — ITIL 4 Foundation: Best for professionals new to ITSM training, providing a foundation in the ITIL framework. — ITIL 4 Managing Professional: Best for IT team leaders, focusing on practical ways to manage an IT service or department. — ITIL 4 Strategic Leader: Best for IT directors, department managers, or aspiring executives, focusing on implementing IT services alongside company strategy. — ITIL 4 […]