Windows Fax and Scan is a handy tool built right into the Windows operating system, allowing users to send and receive faxes without needing a traditional fax machine. It works seamlessly with various document types, from Word documents and PDFs to images and spreadsheets. Admins can even manage multiple fax machines or multifunction printers from […]
Open-source software is everywhere in tech, but it comes with its own set of security challenges that differ from proprietary software. Chris Hughes, the chief security advisor at Endor Labs, a startup focused on open-source security, shared some insights with TechRepublic about the current state of security in the open-source realm and what we can […]
Arc Browser: Quick Overview Arc is a fresh competitor in the crowded browser market, entering the ring alongside giants like Chrome, Safari, and Bing. Designed by The Browser Company, it’s all about personalization, aiming to be not just a browser but a platform that blends web browsing with apps and files. Pricing Arc is completely […]
Dell just rolled out a new line of AI PCs that promise top-notch performance while keeping things simple with their naming system. They’ve taken a page from Apple’s strategy, introducing three clear categories: Dell (the basic version), Pro, and Pro Max. This makes it easier for users to find what they need without sifting through […]
IPv6 gives us a much bigger addressing capability than IPv4, which was one of its key reasons for development. However, I have seen a few rare situations where IPv6 can cause network issues. Sometimes, hardware just doesn’t support IPv6, and some system admins might still be stuck on IPv4. If you run into a problem, […]
Interactive Voice Response (IVR) systems often greet customers first. A well-structured IVR script ensures smooth navigation, helping callers quickly find the support they need. Clear scripts save time and minimize frustration, creating a positive impression of your brand. On the flip side, a poorly designed IVR feels confusing and can push callers to end the […]
Navigating Small Business CRM Options When it comes to managing customer relationships, small businesses have plenty of choices. Let’s dive into some of the standout CRM tools available today: Pipedrive: Ideal for keeping track of finances and cash flow. Its pipeline management features are user-friendly and can automate various financial tasks. HubSpot: A favorite starter […]
TotalAV and Surfshark both offer budget-friendly plans that combine VPN features with antivirus protection. If you’re trying to decide between TotalAV VPN and Surfshark, I’ve put together a comparison to help you out. TotalAV VPN: This option works best if you prefer a straightforward VPN with antivirus and a password manager included. Surfshark: Known for […]
Thinking about moving to Voice over Internet Protocol (VoIP) for your calls instead of sticking with landlines? A VoIP gateway makes that switch easy. You won’t need to buy new phones, fax machines, or other equipment. This keeps costs down and allows your team to keep using the devices they already know well. VoIP gateways […]
When you switch to UCaaS, or Unified Communications as a Service, you get all your voice, video, messaging, and collaboration tools in one cloud-based platform. This means your employees can log into a single service for all communications, making it simpler and easier to secure. However, moving away from a legacy system can be tricky. […]