Top Call Center Software Choices 1. Nextiva: Voted as the best call center software overall, Nextiva offers unmatched versatility for sales, marketing, and support teams. With a range of plans starting at $129 per agent per month, Nextiva includes essential features such as intelligent skills-based routing, voice and digital AI bots, and enterprise-grade analytics. 2. […]
Microsoft has introduced AI-generated answers in its Bing search engine, following Google’s AI Overviews. Starting on July 25, a small percentage of user queries will result in custom answers to questions typed into the search bar. According to a Bing blog post, the goal is to provide users with quick and accurate answers to their […]
Mimecast and Code42, two human-centred risk management experts, have joined forces as a single business in an acquisition that builds on a pre-existing tech partnership. Mimecast will integrate Code42’s product suite into its platform to enhance its insider threat detection and response capabilities. Mimecast, known for its AI-powered, API-enabled connected human risk management platforms, sees […]
Data science is a rapidly growing field that involves using statistical, computational, and analytical methods to extract insights from data. Data scientists often use programming languages like Python and R, as well as machine-learning algorithms and data-visualization software. The demand for data scientists has increased across various sectors, including finance, healthcare, and technology, making it […]
A coordinated effort between the UK’s National Crime Agency (NCA) and social media platforms Meta, TikTok, X and YouTube has resulted in the removal of nearly 12,000 posts, pages, and accounts used to advertise the services of people smugglers. This initiative, established in December 2021, targets criminals who exploit economic migrants and refugees seeking entry […]
Advantages Disadvantages Customizable to fit your business needs. Meta trained Llama 3 on public data, which could lead to the creation of harmful content or potential copyright infringement. Allows for the generation of text or images, particularly with the Imagine feature for quick image iteration. However, in tests, professional emails generated by Llama 3 were […]
Amazon’s annual environmental report, which claims the company has achieved its goal of being 100% renewably powered ahead of schedule, has come under scrutiny from its own employees. The report stated that Amazon balanced out its electricity use with investments in renewable energy projects, resulting in a 28-gigawatt renewable energy capacity portfolio. However, a group […]
In today’s era of cybercrime, it is essential for everyone to have a basic level of cybersecurity on their devices. Using a VPN is a simple way to add extra protection, and with the current offer at TechRepublic Academy, you can get a lifetime subscription to FastestVPN for just $39.99. FastestVPN offers protection for up […]
GPT-4 is a sophisticated artificial intelligence model developed by OpenAI. This advanced system is capable of replicating human speech and reasoning by training on a vast array of human communication, from literary works to internet content. Owned by OpenAI, GPT-4 is the fourth generation of the company’s fundamental model and is now available to the […]
Creating a generative AI model that can understand spreadsheets can be challenging. Microsoft researchers recently introduced SpreadsheetLLM, an encoding framework designed to help large language models interpret spreadsheet data. This framework has the potential to revolutionize spreadsheet data management and analysis, making user interactions more intelligent and efficient. One advantage of SpreadsheetLLM is the ability […]