GLOBUS.studio Privacy Policy
Effective Date: November 12, 2025
1. Introduction
GLOBUS.studio (“we”, “our”, “the Company”) is committed to protecting your privacy and ensuring transparency in how your data is collected, processed, and stored.
This Policy describes the information we collect, how we use it, and the measures we take to safeguard it across our websites, plugins, SaaS services, and related platforms.
By using our products or contacting us, you agree to the practices outlined in this document.
2. Information We Collect
A. Information You Provide
- Contact details such as name, email address, and company information when you register, make a purchase, or reach out for support.
- Content submitted through forms, support tickets, or communication channels.
- Billing and transactional data required for paid products or subscriptions.
B. Technical and Usage Information
- Log and analytics data (IP address, browser type, device ID, operating system, timestamps).
- Site and plugin usage metrics, including performance logs, request statistics, and error reports.
- Cookies and similar technologies used to maintain sessions, store preferences, and improve functionality.
C. Product and Service Data
- Non-personal telemetry from our plugins and cloud APIs, including API call counts, performance metrics, and error codes.
- Security-related metadata such as IP and User-Agent for abuse prevention.
- No personal data from your website visitors is processed or stored by us.
3. How We Use Data
Data is used solely to:
- Deliver, maintain, and improve our services and products.
- Provide customer support and technical assistance.
- Notify you about security updates or product improvements.
- Detect, prevent, and respond to security incidents or fraudulent activity.
- Fulfill legal and contractual obligations.
Marketing emails are sent only if you have explicitly opted in and can be unsubscribed at any time.
4. Data Security
We use modern encryption, access control, and secure hosting environments to protect your data against unauthorized access, alteration, or destruction.
Security policies and procedures are reviewed regularly, and all access is restricted to authorized personnel under confidentiality agreements.
5. Data Sharing and Disclosure
We do
not sell personal data.
Data may be shared only in the following cases:
- Service Providers: Payment processors, email delivery systems, and infrastructure providers that help us operate our services.
- Legal Requirements: When required by law, regulation, or a valid legal request.
- Business Transfers: In case of merger, acquisition, or reorganization, provided that the same privacy protections remain in effect.
All third parties are bound by contractual obligations to handle data securely and in accordance with applicable laws.
6. External and Third-Party Integrations
Our products may connect to external systems such as:
- CAPTCHA and anti-bot validation providers.
- IP reputation, geolocation, or threat-intelligence APIs.
- License and update servers for validating plugin keys and delivering updates.
Only the minimum technical data necessary for each integration (e.g., IP address, plugin version, or license token) is transmitted.
We never share user account details or your customers’ personal data with these services.
7. Data Retention
Personal data is kept only for as long as necessary to fulfill the purposes stated above or to comply with legal obligations.
When data is no longer required, it is securely deleted or anonymized.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Request data portability.
- Withdraw consent for optional communications.
Requests can be submitted at any time via our contact details below. We respond promptly and transparently.
9. Cookies
Cookies are used to ensure website functionality, remember user preferences, and analyze performance.
You can disable cookies in your browser, but some features may not function correctly as a result.
10. Children’s Privacy
Our products and services are not directed toward children under 13 years of age. We do not knowingly collect or store data from children.
11. Policy Updates
This Policy may be revised periodically to reflect changes in legal requirements or operational practices.
The latest version will always be available on our website, with the effective date clearly indicated.
12. Contact
For questions or data-related requests, please contact:
Data Protection Officer
Email: privacy@globus.studio
Company: GLOBUS.studio
