Privacy Policy

GLOBUS.studio Privacy Policy

Effective Date: June 17, 2023

Introduction

Thank you for choosing GLOBUS.studio (“we”, “our”, or “Company”).
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains what data we collect, how we use it, and what measures we take to keep it safe.

Data We Collect

1. Information You Provide

  • Contact information when you register, subscribe, make a purchase, or contact us (such as name, email, account details).
  • Information you provide when filling out forms, posting material, or requesting services.

2. Technical and Usage Data

  • Log data such as IP address, browser type, device information, ISP, and timestamps.
  • Information about your visits including traffic data, location data, and communication data.
  • Cookies and similar technologies to remember preferences and improve functionality.

3. Product and Service Data

  • Non-personal data related to the use of our WordPress plugins and cloud platform, such as API requests, error logs, and performance metrics.
  • Technical parameters required for security checks (IP, User-Agent, headers).
  • We do not process or store personal data of your visitors.

How We Use Your Data

We use collected data to:

  • Provide and support our services.
  • Improve and develop our products.
  • Respond to inquiries and feedback.
  • Send service updates and security notices (if opted in, marketing messages).
  • Ensure security and prevent fraud or abuse.
  • Comply with legal obligations and resolve disputes.

Securing Your Data

We use industry-standard technical and organizational measures to protect your data against unauthorized access, modification, disclosure, or destruction. Security policies are regularly reviewed and updated.

Disclosure of Information

We do not sell your personal data.
We may share data in the following cases:

  • With service providers necessary to operate our business (e.g., payment processors, email providers).
  • If required by law, regulation, or legal process.
  • In case of business transfers such as a merger, acquisition, or sale of assets.

External and Third-Party Services

To provide security and functionality, our products may interact with external services.
Examples include:

  • CAPTCHA validation services (to distinguish bots from humans).
  • IP reputation and geolocation services (to detect and block malicious activity).
  • Licensing and update servers (to validate plugin licenses and deliver updates).

Data sent is limited to what is technically required (e.g., IP address, plugin version, license key if applicable).
We do not share user account information or visitors’ personal data with these services.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal data.
  • Request correction or deletion of your data.
  • Object to or restrict the processing of your data.
  • Request transfer of your data.
  • Opt out of marketing communications.

Requests can be made at any time via our contact details below.

Cookies

Our websites and services use cookies to ensure functionality, remember preferences, and analyze usage.
You may disable cookies in your browser, but some features may not work correctly without them.

Children’s Privacy

Our services are not designed for or directed at children under 13. We do not knowingly collect data from children under this age.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date.

Contact

For any questions, comments, or requests regarding this Privacy Policy, please contact:
Data Protection Officer
Email: privacy@globus.studio

Last updated: June 17, 2023