Users have long faced serious problems with the Post Office’s Horizon system, but it’s important to remember that its predecessor, Capture, created significant issues, causing real hardship for many. In February 1992, before Capture even launched, the Post Office was aware that simply turning off the system could corrupt data. But they didn’t take action […]
On Wednesday, Google revealed that Gemini AI is rolling out to all Google Workspace Business and Enterprise users, now integrated into the productivity suite. Initially, all Gemini features will be available at no extra cost, but expect to see a price increase for Workspace plans soon. Jerry Dischler, Google’s President of Cloud Applications, emphasized that […]
When a cyber attack hits, people usually zoom in on the financial losses and operational chaos it creates. But there’s another side we just can’t ignore: the emotional struggle of the staff who have to pick up the pieces. The folks on the front lines of recovery face a mountain of stress that often goes […]
Linux server distributions pack a punch. They can handle whatever you throw their way. If they don’t meet your needs right out of the box, you can tweak them to fit perfectly. Let’s talk about SFTP. It’s an FTP service integrated into Secure Shell (SSH), letting you securely transfer files between your machine and the […]
On Thursday, the Linux Foundation announced a new fund aimed at supporting and organizing open projects focused on building Chromium-based browsers. They’re welcoming new members to the Supporters of Chromium-Based Browsers group. Jim Zemlin, executive director of the Linux Foundation, stated, “With the launch of the Supporters of Chromium-Based Browsers, we are taking another step […]
Freedom. That’s the word that ignited a revolution in technology, especially in artificial intelligence (AI). We were all jazzed about the idea that AI would liberate us, letting us «work smarter, not harder.» We envisioned a future where automation would handle the mundane tasks, allowing us to channel our energy into creativity and that ever-elusive […]
The IT sector is shining brightly in Australia as we approach 2025, leading the job market with the highest employment outlook of any industry. According to ManpowerGroup’s Employment Outlook Survey for the first quarter of 2025, the net employment outlook for IT stands at an impressive +27%, which puts it ahead of all other sectors. […]
Running a business today means you need to pay attention to security, especially when you use a VoIP phone system. Keeping your communications safe is crucial for building trust with customers and complying with regulations. Take healthcare, for instance. They have strict rules around communication, and that’s where HIPAA-compliant VoIP providers come in, offering tools […]
Windows Fax and Scan is a handy tool built right into the Windows operating system, allowing users to send and receive faxes without needing a traditional fax machine. It works seamlessly with various document types, from Word documents and PDFs to images and spreadsheets. Admins can even manage multiple fax machines or multifunction printers from […]
Open-source software is everywhere in tech, but it comes with its own set of security challenges that differ from proprietary software. Chris Hughes, the chief security advisor at Endor Labs, a startup focused on open-source security, shared some insights with TechRepublic about the current state of security in the open-source realm and what we can […]
Arc Browser: Quick Overview Arc is a fresh competitor in the crowded browser market, entering the ring alongside giants like Chrome, Safari, and Bing. Designed by The Browser Company, it’s all about personalization, aiming to be not just a browser but a platform that blends web browsing with apps and files. Pricing Arc is completely […]
Dell just rolled out a new line of AI PCs that promise top-notch performance while keeping things simple with their naming system. They’ve taken a page from Apple’s strategy, introducing three clear categories: Dell (the basic version), Pro, and Pro Max. This makes it easier for users to find what they need without sifting through […]
IPv6 gives us a much bigger addressing capability than IPv4, which was one of its key reasons for development. However, I have seen a few rare situations where IPv6 can cause network issues. Sometimes, hardware just doesn’t support IPv6, and some system admins might still be stuck on IPv4. If you run into a problem, […]
Interactive Voice Response (IVR) systems often greet customers first. A well-structured IVR script ensures smooth navigation, helping callers quickly find the support they need. Clear scripts save time and minimize frustration, creating a positive impression of your brand. On the flip side, a poorly designed IVR feels confusing and can push callers to end the […]
Navigating Small Business CRM Options When it comes to managing customer relationships, small businesses have plenty of choices. Let’s dive into some of the standout CRM tools available today: Pipedrive: Ideal for keeping track of finances and cash flow. Its pipeline management features are user-friendly and can automate various financial tasks. HubSpot: A favorite starter […]